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Welcome to Sports Tennis Shop! These Terms and Conditions govern your use of our website (tennisgearsport.com) and all purchases made through our platform. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Our Shop and Target Customers

Sports Tennis Shop specializes in premium tennis equipment and apparel for competitive players at all levels. Our target customers include:

  • Serious recreational and competitive tennis players
  • Junior players developing their game
  • Team players needing coordinated apparel
  • Tennis enthusiasts seeking pro-level gear

We offer authentic products from leading brands including Adidas, Fila, K-Swiss, Dunlop, and Head, with a focus on performance, quality, and style.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information during registration and checkout
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Comply with all applicable laws and regulations
  • Use the website only for lawful purposes
  • Not engage in any fraudulent activities or misuse our return policies

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions, images, and specifications for all products. However, minor variations in color or design may occur due to manufacturer changes or display settings.

3.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Non-Returnable Items

For hygiene and customization reasons, the following cannot be returned unless defective:

  • Men’s and women’s bottoms (shorts, skirts)
  • Personalized/pro custom team apparel (Adidas/Fila/K-Swiss teamwear with custom logos)
  • Used tennis balls (included with some racquet purchases)
  • Opened grip tape or vibration dampeners
  • Items marked “Final Sale”

4. Order and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason, including:

  • Pricing errors
  • Product unavailability
  • Suspected fraudulent activity

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. You authorize us to charge the total amount to your selected payment method.

4.3 Pricing and Taxes

Prices are in USD and exclude applicable taxes and duties. International customers may be responsible for additional customs fees.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)

Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

Note: We currently ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary during peak seasons or due to customs clearance.

5.3 Delivery Issues

If your package is lost or significantly delayed, contact us within 30 days of shipment for assistance.

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition (unworn, unwashed with tags attached).

6.2 Return Process

  1. Email [email protected] with your order number and return request
  2. Receive return authorization and instructions
  3. Ship items to: 3696 Hillside Street, Mesa, US 85201

Customers are responsible for return shipping costs unless the item is defective.

6.3 Refunds

Refunds are issued to the original payment method within:

  • 5-10 business days for credit cards
  • 3-5 business days for PayPal

Original shipping fees are non-refundable.

7. Intellectual Property

All content on tennisgearsport.com, including logos, text, images, and product designs, is the property of Sports Tennis Shop or our suppliers and protected by intellectual property laws. Unauthorized use is prohibited.

8. Limitation of Liability

Sports Tennis Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Errors in product descriptions or pricing
  • Delivery delays beyond our reasonable control
  • Improper use of tennis equipment

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.

9. Governing Law

These Terms shall be governed by the laws of the State of Arizona. Any disputes shall be resolved in the courts of Maricopa County.

10. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Contact Us

For questions about these Terms or our services:

Email: [email protected]
Phone: +1 (480) 555-7890
Address: 3696 Hillside Street, Mesa, US 85201

Thank you for choosing Sports Tennis Shop – where champions shop for their gear!